Ac76's Privacy Policy — Your data is our responsibility

ac76 A trusted online gaming platform for users in Bangladesh and beyond. We understand how valuable your personal information is. That is why this privacy policy clearly explains — in full transparency — what data we collect, how it is used, and what rights you have.

By accessing the ac76 website or creating an account, you are deemed to have accepted this Privacy Policy. Please read it carefully before registering. If you have any questions, our support team is always ready to help.

This Privacy Policy of ac76's Terms & Conditions should be read alongside this document. Together, both documents define the complete legal relationship between us and you.

Ac76 collects only the information strictly necessary to provide you with a safe and reliable service. The categories of data collected are listed below:

Additionally, we may retain records of conversations when you contact us via ac76's live chat or email support — for the purpose of improving service quality and resolving disputes.

Ac76 uses your information only for specific, legitimate purposes. We do not profit from your data or sell it to advertising networks.

• Account Management: Your identity information is used for registration, login, and account verification.
• Payment Processing: Financial information is used to ensure accurate transactions during deposits and withdrawals.
• Customer Support: Your data is used to resolve issues quickly and provide effective support.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Obligations: Sharing information as required by licensing authorities and law enforcement agencies.
• Responsible Gaming: Identifying signs of gaming addiction and providing timely support.
• Promotional Communications: With your consent, we may send you information about offers and bonuses. You can unsubscribe at any time.

Ac76 never uses your information without your knowledge or consent. If we need to use your data for a new purpose, we will notify you in advance and obtain your consent where required.

• Payment Providers: Necessary information is shared with Mobile Banking, Nagad, Rocket, and Upay to process transactions.
• KYC Provider: With trusted third-party verification services for identity confirmation.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Limited information may be shared with the gaming industry's anti-fraud network.
• Business Transfers: If ac76's business is sold or merged, your data may transfer to the new operator — however, this Privacy Policy will remain in effect.

Ac76 ensures that third parties with whom information is shared adhere to the same standards of privacy and security. We only work with trusted and verified partners.

Ac76 uses industry-leading technology and practices to keep your data safe:

• 256-bit SSL/TLS Encryption: All data transmitted through the website and app is encrypted.
• Firewall Protection: Advanced network firewalls block unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of protection when logging into your account.
• Regular Security Audits: Our systems are regularly audited by third-party security experts.
• Limited Access Policy: Only authorized personnel have access to specific data.
• Data Backup: Data is regularly backed up on secure, encrypted servers.

That said, keep in mind — no one can guarantee 100% security on the internet. Do your part by using a strong password and never sharing your login details with anyone. If you notice any suspicious activity, let us know immediately.

The ac76 website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve site functionality and user experience.

• Essential Cookies: To maintain login sessions and ensure security. Without these, the site will not function properly.
• Functional Cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: To understand which pages are used most — on a fully anonymous basis.
• Security Cookies: To detect fraudulent logins and bot activity.

You can delete or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain site features.

Under ac76's Privacy Policy, you have the following rights:

To exercise these rights [email protected] Email us at the address provided. We will respond to your request within 30 business days.

Ac76 does not store your information indefinitely. Each type of data has a defined retention period:

• Account Information: For the duration of the active account and up to 5 years after closure for legal purposes.
• Transaction Records: A minimum of 7 years, in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after account closure.
• Gaming Logs: For up to 2 years for dispute resolution.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 1 year.
• Support Conversations: Up to 3 years after last contact.

Once the retention period expires, data is securely and permanently deleted or fully anonymized. Certain data may be required to be retained due to legal obligations — we will notify you in such cases.

Age is verified at registration, and confirmed through a national ID or passport during the KYC process. If someone provides false information to open an account while under 18:

• Their account will be closed immediately.
• All collected data will be securely deleted.
• Any deposited funds (excluding bonuses) will be refunded in accordance with legal advice.

If you suspect that a minor has created an ac76 account, please contact our support team immediately. We will investigate the matter with the highest priority.

Ac76 may update this privacy policy due to business changes, new services, or legal requirements. When changes are made:

• An updated version will be published on this page with a revised date.
• You will be notified via your registered email or mobile number of any important changes.
• Continued use of ac76 after any changes will be considered acceptance of the updated policy.
• Previous versions of this policy are available upon request.

We recommend reviewing this page regularly — especially when new features or services are launched. We are committed to keeping you informed of all changes with full transparency.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is always available to assist.